Raksun Electronics Private Limited (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and users. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your personal data when using our website and services.

1. Information We Collect

A. Information You Provide Directly:

  • Name, email address, phone number, and mailing address when you create an account or place an order.
  • Payment information, including credit/debit card details (handled securely by third-party payment processors).
  • Feedback, reviews, or communication through our customer support channels.

B. Information We Collect Automatically:

  • IP address, browser type, operating system, and device information when you visit our website.
  • Cookies and similar tracking technologies to enhance user experience and analyze website performance.
  • Browsing behavior, such as pages visited, time spent on the website, and purchase history.

C. Information from Third Parties:

  • Data from payment processors and delivery partners to complete your transactions.
  • Social media or other platforms if you interact with us through those channels.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including tracking and invoicing.
  • Customer Support: To respond to inquiries, resolve issues, and provide technical assistance.
  • Personalization: To recommend products, services, or offers based on your preferences.
  • Marketing: To send promotional emails, newsletters, or advertisements (with your consent).
  • Security: To detect and prevent fraudulent transactions or unauthorized access.
  • Legal Compliance: To comply with applicable laws, regulations, and enforce our terms of service.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: Trusted third-party partners who assist with payment processing, order fulfillment, or website hosting.
  • Legal Requirements: If required by law, regulation, or government authority.
  • Business Transfers: In case of mergers, acquisitions, or business reorganizations, your data may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and assist in marketing efforts. You can manage or disable cookies in your browser settings; however, this may affect website functionality.

5. Data Security

We prioritize the security of your data and implement industry-standard measures, including:

  • Encryption for sensitive data during transmission (e.g., SSL).
  • Regular security audits and updates to protect against vulnerabilities.
  • Restricted access to personal data only to authorized personnel.

6. Your Choices and Rights

  • Access and Update: You can view or update your personal information by logging into your account.
  • Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.
  • Data Deletion: Request deletion of your data by contacting us at [Insert contact email].
  • Cookie Preferences: Adjust cookie settings in your browser or device settings.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before interacting with them.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

10. Contact Us

For any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

  • Email: raksun5233@gmail.com
  • Phone: 8625923733
  • Address:

    837, FLOOR-GRD, SANGAM NAGAR HUTMENTS SALT PAN ROAD,CHANDANI AGAR,ANTOP HILL, Mumbai City, MUMBAI, Maharashtra, India, 400037