Welcome to Raksun Electronics Private Limited! By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before making a purchase or using our platform.

1. General Information

  • These Terms & Conditions govern your use of our website, services, and any transactions made.
  • Raksun Electronics Private Limited reserves the right to update or modify these terms at any time without prior notice.
  • Continued use of the website after changes are made constitutes your agreement to the revised terms.

2. Eligibility

  • You must be at least 18 years old to make a purchase or use our services.
  • By using this website, you confirm that all information provided is accurate and complete.

3. Product Information and Availability

  • We strive to provide accurate product descriptions and images; however, slight variations may occur due to manufacturing updates or display settings.
  • Product availability is subject to stock. Raksun Electronics Private Limited reserves the right to discontinue or limit quantities of any product without prior notice.

4. Pricing and Payments

  • All prices listed on the website are in INR (Indian Rupees) and inclusive of applicable taxes unless otherwise specified.
  • We accept multiple payment methods, including credit/debit cards, UPI, net banking, and cash on delivery (COD).
  • Orders are processed only after successful payment authorization.

5. Order Confirmation and Cancellation

  • Order Confirmation: Orders are confirmed once payment is processed, and a confirmation email is sent.
  • Cancellation by Customer: Customers can cancel their order before it is shipped. Once shipped, the order must be returned under our Refund and Returns Policy.
  • Cancellation by Raksun: We reserve the right to cancel orders due to errors in pricing, stock unavailability, or fraudulent activity. Refunds will be processed promptly in such cases.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to unforeseen circumstances.
  • We deliver across 18,000+ pin codes in India. Additional shipping charges may apply for remote areas.
  • Customers must provide accurate shipping information. Raksun is not responsible for delays or failed deliveries due to incorrect details.

7. Returns, Refunds, and Exchanges

Refer to our Refund and Returns Policy for detailed guidelines on returning products and requesting refunds or exchanges.

8. Warranty and After-Sales Support

  • Products sold by Raksun Electronics Private Limited are covered by a standard manufacturer’s warranty.
  • For warranty claims, customers must retain the original invoice and contact our support team for assistance.

9. Intellectual Property

  • All content on the website, including text, graphics, logos, images, and software, is the property of Raksun Electronics Private Limited and protected by applicable copyright laws.
  • Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

10. Limitation of Liability

  • Raksun Electronics Private Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our total liability in any case is limited to the amount paid for the product in question.

11. User Conduct

  • Users agree not to engage in any activity that disrupts or interferes with the functioning of the website.
  • Misuse, fraudulent activity, or violation of these terms may result in the suspension of your account and legal action.

12. Governing Law and Jurisdiction

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of courts in [Insert Location].

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

  • Email: raksun5233@gmail.com
  • Phone: 8625923733
  • Address:

    837, FLOOR-GRD, SANGAM NAGAR HUTMENTS SALT PAN ROAD,CHANDANI AGAR,ANTOP HILL, Mumbai City, MUMBAI, Maharashtra, India, 400037